Contact

Reach Masimo customer care, clinical support, and procurement response.

Use this page for product specifications, service questions, clinical documentation, home care deployment planning, and RFP support. Include your facility type and region so the response can route to the correct commercial, clinical, or biomedical support team.

Address

Global customer response

52 Discovery, Irvine, CA 92618, United States. Regional offices and authorized partners support local documentation requests, market access questions, and service scheduling.

Phone and email

Clinical and service routing

Phone: +1 800 326 4890
Email: [email protected]
Urgent patient concerns should be directed to emergency medical services.

Hours

Support coverage

Customer care: Monday-Friday, 8:00-18:00 local business hours. Clinical escalation and service triage programs can be configured for 24/7 covered accounts.

Request a quote or documentation packet.

Tell us whether you need device specs, home care training files, interoperability notes, service support, or a procurement quote. Masimo will respond with a focused packet rather than a generic catalog.

  • FDA cleared, CE MDR, ISO 13485, and IEC documentation routing
  • Clinical evidence and workflow notes for monitoring programs
  • Service readiness and accessory replenishment planning